Real Hidden Pet Fence Testimonials From Real Customers
Thank you for your interest in Hidden Pet Fence. Here are some Hidden Pet Fence Testimonials from our customers.
Jim T. Greece, NY
My fence broke while getting a pool installed. I called for an invisible fence repair because I could not figure it out myself. Invisible fence company said it would be 3 months before someone could come out. I could not go 3 months without a fence! I saw a brochure at my dog groomer for Hidden Pet Fence so I called and they came out the next day to fix my fence. I did not know I could have another company repair an invisible fence but they said they can fix any dog fence! Thanks!
Ethan P. Elmira, NY
I moved from Perry to Elmira and brought my existing fence system that the owner Ralph installed 20 years ago. I was surprised and happy to find that they have another office in Elmira so I could continue working with them. The fence worked perfect for every dog I’ve had for the past 20 years. When they came to my new house to install the fence, they also flagged the lines and trained my newest lab puppy. Works good as new.
Greg T. from Hilton, NY
My family has used Hidden Pet Fence for many years. The owner installed our original fence almost 20 years ago! We recently got a rottweiler puppy and had them out to flag the yard and train him. I mentioned some behavior issues we were struggling with, and the technician showed us a new collar that they have that can connect to your phone to use for training. He connected it to our fence and gave us a crash course on how to use it to train the dog inside. He took to the fence very quickly and we started working on the indoor behaviors. After just 2 weeks of using the phone app he was no longer jumping at the front door or biting the furniture. This training tool worked like a charm and I only wish it was available when we had our last dog. If you have a troublesome puppy we highly recommend Hidden Pet Fence for the fence of course but also pretty much any issue you have!
Collin E. from Batavia, NY
I have used Hidden Pet Fence for my 3 dogs for years. It is amazing how it works for all breeds and personality types. I have 2 very stubborn pit bull mixes and one small terrier mix who is afraid of everything. They were very gentle training my little one. Each of the dogs are on different settings all on one system which is amazing to me. If my pit is chasing something, the collar keeps going until he comes back (which doesn’t take more than a second or two). I just got my mother scheduled to get an install for her new dog, and the team is still as polite and easy to work with as I remember. The best part is, she can bring her dogs collar to my house and it will work on our system as well. I would never trust anyone else with my dogs!
The Franklin Family from Bath, NY
We moved from a rural area to a small townhouse and one huge concern was how our dogs would adjust. We have 3 hounds who were always off leash as we had acres for them to run. Above ground fencing is not allowed at the town house so we started researching our options. I never considered an invisible fence since we only own half of the building. After looking through Hidden Pet Fence’s reviews, we had hope that it was possible. A representative came out and mapped out our different options. We decided to go for it and luckily the dogs are adjusting just fine. They respect the boundaries and hang out in the backyard exactly how we wanted them. It has been such a relief, we love our fence!
Gary P. from Canisteo, NY
I never imagined needing a containment system as I have a huge privacy fence in my backyard. However, once I rescued my 3lb chihuahua, I realized the hard way that she could easily squeeze under the fence! I got a recommendation from the dog rescue to call Hidden Fence. They offered training with the install and now my girl is safe in the backyard. They were also able to install in the front yard, so now she can sit on the porch with me.
Stephanie & Peter from Conesus, NY
We have had Hidden Pet Fence at our main home for many years. This year we finally purchased a lake house for the summer and we knew right away we needed a fence! They got us on the schedule the same week we closed. They set up the training flags and our dogs knew right away where the boundary was. It was an amazingly smooth transition and it is really amazing to not need leashes or leads for them. We will continue to be loyal customers for all of our future dogs!
The Grays from E. Rochester, NY
This is the perfect option for anyone with a wilderness friendly yard. We were in a tough spot, choosing between a fence to keep the dogs safe and wanting to keep our yard open to the beautiful landscape surrounding us. The Hidden Pet Fence is exactly what it sounds like, it keeps our dogs in with no visual difference to our yard! It was also a very affordable option. Highly recommend to anyone in the area!
Cameron W. from Elmira, NY
My brother recommended Hidden Pet fence for my stubborn lab, as his dog and mine are siblings, and can be block heads. They are relaxed one moment, but once there’s a rabbit or squirrel they will do anything to get it. I was finally fed up enough with chasing him through the neighborhood and scheduled the install. It only took a few weeks of training for him to never leave the yard again! We can also bring his collar to my brother’s house and play in his yard. Very, very glad I called.
MaryAnn S. from Geneseo, NY
I had been an Invisible Fence customer for a while before discovering Hidden Pet Fence. After landscapers cut my line, I called Invisible Fence and the person they sent out said the wire was too damaged to fix. They said I needed an all new line for over $1000 and they were booked out 6 weeks! At this point I shopped around and when Hidden Fence came out, they were able to fix my existing wire in less than an hour for a few hundred. They also replaced my dogs collar strap, and had Invisible Fence batteries for way cheaper. I will definitely be calling them from now on!
Ian & Sarah W. from Big Flats, NY
I was trying to get my invisible fence fixed but the Elmira invisible fence office closed. The corporate office said it would take 12 weeks to send a tech from another area to help me. Thankfully a neighbor told me about hidden fence and they were able to come out the next day. They said they work on every brand which is very helpful. Sending our friends parents your way now!
Tamera & Ken F. from Greece, NY
We live very close to the Hidden Pet Fence office in Greece. We finally picked up our golden retriever puppy this Spring, so we called to get an install. We love working with local companies and it is so cool to have them this close. They came out for follow up training sessions and we are very happy with the fence and their customer service.
The King family from Holley, NY
We have many obstacles in our yard including a creek, that make any sort of fence install complicated. We called out a few different invisible type fence companies, and Hidden Pet Fence was the only one who was willing to include the creek. My rottie loves to play in the creek and I did not want to cut off half of the backyard to keep him contained. They have a special type of wire that is safe for the water, and the price was the same as the other company who wouldn’t even install in the creek! This was a no brainer for us and we are extremely satisfied with our choice.
Carly W. from Irondequoit, NY
My yard is extremely small, and the backyard is fenced in on 3 sides, but open where the driveway is. I considered putting a gate up, but it would separate the driveway from the garage, and I would only be able to let my dog out of the back door. My dog is a very sweet bulldog who would never hurt a fly, but some people are scared of him. I called the dog yard number after seeing some signs in the neighborhood. They set up the fence so the collar is only activated along the side of my driveway and along the front. So now my dog can be let out any of the doors, and enjoy the entire yard. Definitely recommend to anyone with a small yard!
Blake L. from Hornell, NY
I had an urgent matter with a pet fence I purchased from petco and installed myself. The collar started going off randomly and scared my dog horribly. I was searching for invisible fence but they do not have a local office so I stumbled upon hidden pet fence and they were a huge help. They diagnosed the problem right away and were able to offer me a compatible collar that was much smaller and lighter than the bulky pet safe from the store. Will be calling them with all of me future needs!
Dan P. from Kendall, NY
The customer service I’ve received from Hidden Pet Fence is beyond 5 stars! They have went above and beyond when I was struggling with my new husky and I couldn’t be more grateful. They really care for their customers and have fair pricing. Thanks
The McCall family from Lima, NY
Our neighbors have 4 huge dogs that always stay a good distance away from the busy street we live on. I asked what kind of training they got, as they were never tied up or supervised outside. They explained how they had an underground electric fence installed along the front of their property so the dogs couldn’t run into the street. I got the number from them for Hidden Pet Fence and ended up getting the same design for our property. Our hunting dog has always been tied up on a chain when we weren’t able to supervise, but now he can be totally leash free and stay out of the road. This fence has been life changing for him and we are so glad we went with it!
Grace C. from Marion, NY
Before hearing about this local company, we had an install from Invisible Fence. We have always struggled with their lack of responsiveness when we need service, so I finally researched other companies in the area. After working with Hidden Pet Fence once, I will never look back! I even switched to their Invisible Fence battery plan, as they are way cheaper!! I am very happy with them so far.
Hila L. from Dundee, NY
Needed a repair for my pet fence after getting my driveway was torn out. Instead of cutting across my brand new driveway, hidden fence installed a pipe under my new driveway for the fence line! Amazing work and way better than the service I received from invisible fence.
Jacob and Lauren P. from Mendon, NY
We got our first puppy, a mini cockapoo, earlier this year. She was so small that we just put up a small pen in the back yard that we could let her play in with minimal supervision. Well she eventually grew big enough to climb over the pen so we took a look at our options. Tons of neighbors have Hidden Pet Fence so they were our first call. After seeing the size of their tiny collars and hearing about their gentle training, we booked the install right away. They were very gentle with our girl and made sure she was comfortable every step of the way. She has now been completely leash free for a month and has never escaped! We are so
Greg D. from Palmyra, NY
I am retired and on a fixed income. When I adopted my senior dog from the pound I thought he would be a big couch potato like me, but turns out he likes to run. I was concerned about the expense of a fence. Lucky for me Hidden Pet Fence was less than a third of the price of a small chain link fence, and they offer financing. I signed up and the payment plan is very affordable. It is worth it to watch my old man enjoy the rest of his years running around.
Carry & Dan from Phelps
We have 4 French bulldogs that come everywhere with us. We go camping every weekend and have a small permanent campsite. We decided to get an invisible fence installed at home and the campground so we no longer have to deal with all the leads getting tangled. We wanted to shop local, especially because the big name brand “invisible fence” has a bad reputation around here. Hidden Pet Fence was quick and efficient, and had all of the dogs trained fairly quickly. We are very happy with this investment and wish we had done it sooner!
Lana B. from Rush, NY
I live on a road where people speed like crazy and it has been very worrisome since I adopted my small dog. Although my backyard is fenced in, she has been able to sneak out the front door a few times and that was enough for me to look into a solution. Hidden Pet Fence was extremely helpful with explaining how their system works and setting up something right for us. Not only did they install the fence to keep her in the yard, they also gave me a small indoor station to set up next to the front door so she doesn’t sneak out whenever she wants! This has been a huge relief and I would highly recommend to anyone with dogs.
James Q. from Scottsville, NY
I have a larger property with a few acres of woods. My Cane Corso is very well behaved, however the ticks have been terrible this year so I decided I wanted to keep him out of the heavy woods as much as possible. I have used Hidden Pet Fence in the past and always liked their service. They came and installed just around the tree line so my dog would stay in the grass and away from ticks. He trained up easier than expected and I am happy with the set up. Thank you!
The Allens from North Greece, NY
We were very excited to have a local company with such great reviews do our fence! We have 2 poodles who are very high energy. We got the “link” phone compatible collars which do way more than any other fence we researched. We are able to track their activity on the fence, see the battery life and turn on the collar’s nightlight right from our phones. We used it for training as well when they were puppies but it corrected their naughty behaviors fast and we no longer need to use it! Hidden Pet Fence is awesome and no other company compares.
Laura and Danny from Sodus, NY
I am embarrassed to say that we tried to go a cheap route and install an invisible fence ourselves.. what a mistake. It took us days to figure out how to hook it up and once we finally did, our dog blew right through it, even on the highest level. We finally called in the professionals, and they gave us a great discount to use the wire we had already installed. Their equipment was way better and our dog uses the endless boundary so he cannot run past the line. If you are considering cheaping out.. just don’t!
The Kipps from Walworth, NY
Our vet highly recommended this company over the others. Our fence was affordable with a fast install and only a few weeks of training! Our puppy is very happy as are we. Thanks!
Olivia P. from Nunda, NY
Five star service as always from Hidden Pet Fence! I used them when I lived in Rochester, now in Nunda as well as my lake house in Lakeville. So grateful they cover so much of the state. Would never trust anyone else with my dogs!
Gary and Valerie P. from Williamson, NY
We moved from out of state where underground fences are not very common. We’ve noticed Hidden Pet Fence signs everywhere since we moved and after some research, we were happy to call since they are locally owned. We spoke to a very knowledgeable sales rep who helped us design the fence with the right features for our golden doodle. The rep, technicians and trainers have all been outstanding and we would recommend to anyone.
The Thompson Family, Webster NY
While shopping around for a fence system, I thought we could only afford to do the backyard. Once I talked to the nice people at Hidden Pet Fence, they told me the price to do the whole yard was the same as just a portion. The price was incredibly fair considering all that came with it including a lifetime warranty. We got a rechargeable collar so we never have to order batteries. I’m very happy with the choice we made!
Greg P, Pittsford NY
Someone at the doggy daycare recommended Hidden Pet Fence. This is my first dog and I never considered what type of fence I would need. I always thought we could just walk him a couple of times a day and be fine. I had no idea how much energy goldendoodles could have. Every single time someone opened the front door he would squeeze out and just run. We had to drive around looking for him a few times. When we finally got the recommendation I was so ready to do it, I see this company’s signs everywhere and the reviews are great. The process was simple and fast and he is almost done with training. If you have a goldendoodle you need to call them!
Andrea & Dennis, Spencerport NY
We moved to a townhouse and didn’t think it was possible to install an invisible fence since our house is connected to the neighbor. Until I saw some other dogs in the complex off leash and noticed the Dog Yard sign in the lawn. I asked the owner about it and they explained that they talked to numerous companies and “Hidden Pet Fence” was the only one who offered this type of layout. The complex approved of this type of install as it did not tear up the lawn or make any visual difference. I called them out and got an install the very next week. The best part is I got a lifetime warranty and when we buy a house in a few years all we do is take the computer box and collars with us and still have the warranty! So happy I found Hidden Pet Fence!
Heather M, Victor NY
My neighbors used Invisible Fence for their puppy, not knowing about any other company. What a headache for them, they always complain about the batteries in the collar dying very fast, leading to the puppy wandering around the neighborhood on multiple occasions. Once we got our dog, we did a lot of research since he is an older rescue and we wanted to get the best. We love the fact that Hidden Pet Fence is totally local, and they ended up being cheaper than what the neighbor paid with Invisible Fence. Even better, we got a rechargeable collar, so we never have to spend money on batteries. My neighbor says he pays $25 every couple of months for a battery! When the dog trainer from Hidden Pet Fence was here, my neighbor came over to ask about the rechargeable collars and he was even able to upgrade since their stuff works with invisible fence. They are all around the best company in this area!
Aaron F, Penfield NY
I found out about Hidden Pet Fence while working at a local pet store. They had representatives that stopped in periodically to drop off coupons and they were always so nice. When my parents got their husky puppy I knew they needed a fence. They are older and there is no way they could train a husky on their own. Luckily for them Hidden Pet Fence trains the dog to use the fence as well! Now their puppy gets all the freedom possible in their huge yard without having to spend $15,000 on a wooden fence. They are very happy.
The Grant family in Corning, NY
Hidden Pet Fence was our first choice for many reasons, but the number one selling point for us was the extended boundary. Our ridgeback has been able to run through multiple fences and this one finally did the trick. He loves being off leash now and we have hidden fence to thank!
Barb D, Fairport NY
We have used Hidden Pet Fence since 2005 for 4 dogs at three properties so far. Over the years we have had nothing but amazing service and they are such a pleasure to work with. They even came out in the rain a few times yet were always friendly and efficient. I recommend them to anyone with a dog!
Tina A, Canandaigua NY
My Australian Shepherd absolutely loves having freedom in our yard and I love not having to hook her up to the lead when she goes outside! That thing would get tangled on everything and she nearly choked herself everyday trying to run too far. She knows the boundaries perfectly now. Thank you!
Grace & Tim L from Naples NY
We just purchased a second home in Naples and after using hidden pet fence at our house in Bath for 10 years, we knew that was the first project at this house! Their pricing is fair and up front, and we are even able to use the same collars at both houses to save a bit. We recommend them to everyone!
Emily S. from Penn Yan, NY
I got 2 beagle puppies at the same time and had no idea the amount of energy they would have. They absolutely need to run but love to chase every critter that comes to the yard. I had no idea what to do training wise, so when I saw that Hidden Pet Fence actually trains the dogs for you I was sold. They came multiple times to train and the dogs were off leash after just a few weeks. I can’t thank them enough!!!
Francis L, Honeoye Falls NY
We talked to several companies to find the right fit for our Doberman. Hidden Pet fence had the most options by far! Their whole system was totally customizable. Unlike some other companies, every available package comes with all of the different features. So we did not have to pay extra to use the higher settings which the other guys do charge for! The best part by far was the unlimited training. We had them out twice to work with our dog and he was definitely a challenge, but they handled him perfectly and got him trained. Highly recommend this company to anyone with a determined dog!
Linda & Carl, E. Rochester NY
We have two adult dogs, a beagle and a yorkie, who have been apartment dogs their whole lives. I’ve never taken them off leash before. When we finally purchased our home last year, we always assumed we would just put up a vinyl fence for the dogs. Unfortunately, we did not think this through, as we purchased a corner property, making an above ground fence difficult. We had a few companies out to discuss our options. There was a small portion of the back corner of the yard that was capable of installing, and that small portion was thousands of dollars. Luckily, I saw a Hidden Pet Fence sign on a neighbors mailbox one day and gave them a call. I never considered an underground fence since my dogs were no longer puppies, but for the price I could not pass it up. Both my pups took to the training surprisingly fast and have had no issues for many months now. So glad to have found this company!
Gabriella M, Henrietta NY
I have so many amazing things to say about the team at Hidden Pet Fence! I have 3 French Bulldogs who love running around the yard. I stop by the Greece office frequently to get batteries. The staff is so friendly and fast. I’m going to upgrade my collars to rechargeable collars soon, but I’ll miss my visits with the staff!
The Travers, Farmington NY
Moving from a huge farm to a small suburban yard was tough for my lab, Bella. Within the first month we got animal control and the town called on us 3 times for Bella wondering the neighborhood. Finally I got a recommendation from my veterinarian for Hidden Pet Fence. They came out so quickly and did an awesome job. Bella stays in the yard now and no more issues with animal control!
Melanie P, Macedon NY
My parents got two beagle puppies who had a terrible digging problem. They usually did pretty well staying in the yard but they were constantly digging in the landscaping. After completely ruining some plants, I called out Hidden Pet Fence to see what they could do. The representative helped design a layout that stops the dogs from going into the landscaping. It is such a unique design as we still wanted the dogs to be able to use all of the back doors and hang out on the deck. The installers took their time perfectly placing the wire and it works amazingly! It was a pretty big job for them but the price was still much lower than expected. The dogs now hang out on the porch and wander in the yard freely while staying away from the landscaping.
Bill W, Walworth NY
My family has always had off leash German Shepherds. We live in a very rural area and it was never a thought to get any type of fencing system. In 2019 we tragically lost one of our boys as he was chasing a rabbit. He ran into the road and was struck. Heartbroken and terrified it would happen again, we instantly started doing research for a fence system. We considered GPS collars but there were so many terrible reviews. I also was concerned that my dogs would run right through any fence since they did not ever have to learn boundaries. I saw a flier at my local pet store for Hidden Pet Fence so I did some research online. The endless boundary feature totally sold me. I knew if anything would keep the dogs in the yard it would be that. We got it installed a few weeks later and by the grace of god (and the trainers) all three of my dogs respect their boundaries. I’m still disappointed in myself for not doing this before I had to lose one of my boys. If you are considering it, PLEASE call them!
Dina & Marty, Palmyra NY
A few years ago I adopted Marty, a senior golden retriever who I was told was trained on an invisible fence. I made the mistake of thinking I could get a “do it yourself” system from the pet store since he was already trained. Sad to say I absolutely traumatized him attempting to train him.. I thought he was ruined forever as he wouldn’t even come off the porch. On top of that, I didn’t even install it properly and the transmitter box in the garage would not stop beeping and flashing. I finally called Hidden Pet Fence for professional help. They came out in just a couple of days and fixed everything up and did a very gentle training session with my poor Marty. They came back the next week to work with him again and he was finally excited to come outside! Everything is still going strong three years later. I was so relieved and still very grateful to have found this company.
Noelle B, Scottsville NY
I purchased a Hidden Pet Fence package with install and training last year and it has been great! Our yard is a weird shape with a pond in the middle of the backyard. Although our lab Marley does pretty well off leash, she would always get dirty in the pond so we had to tie her up. I called Hidden Pet Fence when I was finally fed up with the leash wrapping around my daughter’s leg. The sales person came out the next day and designed a layout where Marley can go all the way to the back of the yard but stays away from the pond. They put in an additional loop around the perimeter of the pond so she can no longer get to it. The training started the day of the install and she was off the leash after 2 weeks. What a difference this has made, no more leash or unnecessary baths. What a life saver!
Michelle & Derrick S, Churchville NY
We purchased a fence from Invisible Fence a few years ago and it was a nightmare for the first year until we found Hidden Pet Fence. Unfortunately I did not do my research and go with them from the start which was a huge mistake. They canceled on me twice for my install and made me wait 6 weeks for a second training. The collar stopped working after about 8 months and I couldn’t get anyone on the phone to help. Finally I found Hidden Pet Fence. They came out within a week and upgraded my collar to one of their collars which is smaller with cheaper batteries. My Cavalier is only 20lbs so the new collar is much more fitting. It has worked perfectly ever since. I will be calling 1-877-DOG-YARD for any further issues because they are the best.
The Milnes, Rush NY
We have a very timid boxer mix rescue that we got from Lollypop farm. He does not listen very well and training him has been a challenge for us. My husband was considering getting a “do it yourself” underground fence. I was so concerned about the training portion of it so I spoke with the vet who actually recommended Hidden Pet Fence for scared dogs. They were able to give me a quote right over the phone and addressed my concerns with training. After learning about their gentle training settings on the collar as well as the opportunity for unlimited training, I was sold. On top of that, it was professionally installed in just a few hours. Everything was a breeze and my dog didn’t even need the extra training as he responded so well within the first two weeks. I appreciate this company so much and recommend to anyone with a nervous pup!
Maddie R, Hilton NY
We have used Hidden Pet Fence for many many years. This year we purchased a summer home in Hilton and it is a lake front property. Our doodles absolutely love to come out on the dock with us so I was worried about the fence stopping them from coming on to the dock. We had them out for a consultation to see all of our options and learned that they are able to configure the fence in a way that the dogs can still come into the dock without having to remove their collars. We had it installed the next week and the dogs instantly knew the boundaries from the flags alone. It’s amazing how well this product works and the training stays with the dogs for a lifetime.
Julian B, Bloomfield NY
We have two teacup yorkies who are both under 4 pounds. I always wanted to give them freedom in the yard but worried about getting a fence because they could squeeze through almost any gate. I contacted two other invisible fence companies who both said their products could not be used on any dogs under 5 pounds. My wife found Hidden Pet Fence on a yorkie facebook page, with tons of happy customers. We called them out and the sales rep showed us their tiny collars and explained their gentle training methods. These collars have the lowest settings in the market so it is safe on the smaller dogs. We got on the schedule only a few weeks later and now after a month both dogs are completely trained and have the freedom I always wanted them to have.
Craig S, Dansville NY
My german shepherd puppy would run out of the front door anytime there was another dog outside. Even though she is friendly, nobody likes a strange dog running up to them and she was very difficult to get back inside. We tried everything, including baby gates, to keep her away from the front door. We got an estimate for a vinyl fence for the backyard and the cost was ridiculous. Not to mention, this would not have helped us with the front door issue. I never considered an electric fence because I always heard they don’t work for shepherds. During a walk one day I saw two shepherds outside a few streets over and saw the 1-877-dogyard sign and figured I should call since I was desperate at that point. Long story short, they reassured me that their fence works for all dogs because the collar works past the line. Not only does my dog stay in the yard with no issue, but I also purchased a wireless unit to put next to the front door that works with her fence collar so it stops her BEFORE SHE EVEN RUNS OUT!!! This system has really changed everything for us and we are so grateful. I recommend Hidden Pet Fence to all dog owners but especially Shepherd owners.
Marvin & Natalie K. Horseheads, NY
We could not be happier to have hidden pet fence for our 5 acre farm. We did not want to restrict them to one area and the fence install seemed like a breeze. After a few training sessions, all 6 dogs are leash free!
Terry C, Geneva NY
Very happy with this service. We moved to a new house where we could not have a standard fence. Our dogs are older so we were nervous about training them but they were trained very quickly and the fence does not bother them at all. All employees were polite and professional and they got us on the schedule faster than expected. We even got a lifetime warranty. Thanks!
The Norris Family, Hamlin NY
We got our first puppy over the summer and wanted to keep her in the backyard. A chain link fence was going to take months to install and was also more than we wanted to spend. I was hesitant to get an underground fence because I didn’t think they could keep her in the backyard. I did have the Invisible Fence company out first who said there was no way to do the backyard only for our property. I did more research and saw the wire layouts that Hidden Pet Fence offered, which included back yard only! Once the sales rep came out they explained that they could make one zone for the back yard and a separate area in the front in case she runs out the front door. It ended up being way cheaper than the chain link fence and even more safe since it covers the front door too. We are happy we found this company! 10 out of 10!
Charlie L, Phelps NY
I found Hidden Pet Fence as soon as I moved to my new house in Fairport. It seemed like nobody in the neighborhood had a chain link fence, and all other fences are extremely expensive. A few neighbors recommended this company and within a few weeks our fence was installed. The professional trainers are amazing! Our install package came with unlimited boundary training for our 3 golden doodles. So far they have come twice and the dogs were all off leash successfully today. If you are skeptical, give them a shot!
April L, Ontario NY
I have used Dog Watch in the past before I knew about any local companies. I decided to search around for a new company for my lake house in Ontario because I had a few bad experiences with the other company. While speaking to the Hidden Pet Fence sales rep, she showed me one of their collars and I was shocked at how small it was. I was reluctant because my boxer is on the highest setting from Dog Watch. She assured me that these collars had the ability to be more powerful despite their size. I really liked how the probes actually move around when you press on them so they do not jab into the dog’s skin. I liked everything they had to offer and better yet they were able to install the next week. My dog understood the boundaries with the flags right away and has never once ran through the fence like he does at my other property. I am definitely considering switching everything over to Hidden Pet Fence this year!
The Miller Family, Avon NY
We adopted a husky mix from the Livingston county humane society last summer. He was our first dog so we knew nothing about training, especially training a husky. We spent thousands of dollars on “off leash training” and he still came home with issues. He would do fine until there was another dog in his view. He would take off with no care in the world. Our dog trainer actually recommended this company as they have a great success rate even with huskies. Once I talked to someone, I was reassured that their invisible fence system is strong enough for all dogs and they even offered a money back guarantee. It ended up being cheaper than all of the training I already paid for and he finally stays in the yard. I am very grateful to have found Hidden Pet Fence!
Heather S. Canisteo NY
I knew the invisible fence office closed earlier this year and thought I was on my own. Then sitting at the vet office I noticed brochures for hidden pet fence. I was pleased to work with a local company and found out they’ve been around for over 20 years. The service was fast and friendly. Will definitely use them more in the future.
Lamar G, Brockport NY
My groomer recommended Hidden Pet Fence to me for my poodle. She is a very hyper puppy who desperately needs to run free. I’ve never had an invisible fence before but was happy to go with a local company as I see 1-877-dog yard signs all around Brockport. The process was super simple and quick and she is already doing great with training! Great work!
Warren F, Saratoga Springs NY 12020
We had a fence from the other company at invisible fence, the actual brand and when we moved from Schenectady NY to Saratoga Springs NY, we shopped around & found Hidden Pet Fence and loved the options they had. The retractable contacts that touch the dogs neck, the rechargeable dog fence battery collar, and the lifetime wire guarantee. All features that we didn’t find with the other options out there. The training and service for your company was a pleasure to work with. Regards, Warren F, Saratoga Springs NY 12020
Bruce Z, Loudenville NY 12211
Scott B, Pittsford NY 14534
Chloe W & family, Webster NY 14580
We have 2 fences installed and a total of 5 dogs with Hidden Pet Fence for over 20 years now, and the service is great!. Having the call back feature that works past the line is the main reason we bought from them because our neighbors have a different brand and some of the dogs run right past the line when they are excited. Our dogs have tried to run past the new invisible fence that Ralph installed, to chase deer but they stop immediately when they reach the boundary line. We couldn’t be happier with our dog yard brand invisible fence system.
"the Junk" (haha) Family, Rochester NY
Jessica T, Hilton NY 14468
The Dottsman family, Victor NY
The Randall Family, Rochester NY
Celeste, Nate, Rick & Bobby, Saratoga Springs NY
Robert, Elmira NY
Dave, Hornell NY
Melissa, Rotterdam NY
The Randall Family, Rochester NY
R. E., Geneva NY
J. D., Hilton NY
R. A., Pittsford NY
T. C., Webster NY
The Rohdes Family, Rochester NY
G. S., Greece NY
J. B., Naples NY
V. B., Geneseo NY
M. O., Victor N.Y.
J. F., Honeoye Falls NY
K. D., Fairport NY
K.C., Spencerport NY
K. H., Penfield NY
Joe B., Webster NY.
Let all our customers who use Google speak for themselves…
Bethany Henderson - Rochester, NY
Roberta Favitta - Rochester, NY
Sabrina Perruccio - Pittsford, NY
Danielle Ballard - Rochester, NY
Jennifer Arsenault - Rochester, NY
Jason Pignagrande - Pittsford, NY
Trevor O'Neill Penfield, NY
Here are some things our customers tell us when asked…
Why did you trade the Invisible Fence Brand system and upgrade to a Hidden Pet Fence system?
“Invisible Fence company told my next door neighbor there was a $200 discount for being a cop, and quoted them $300 more than they charged us (identical size yards). With their discount, it was more. Plus, it was for the basic system (with a one-year warranty). Then, when you told me you could used my existing wire and sell me a new system for what they wanted for 1 new collar, batteries and training for my new dogs, my cop friend and I were sold.”
— T.C., Irondequoit NY
“When my system quit working, Invisible Fence said the whole wire needed to be replaced. You were honest and said I could use the existing wire, but recommended upgrading the system. I got a new system, with free batteries, and all new wire for what they quoted me to replace just the wire.”
— J.K., Victor NY
Invisible Fence® Brand Customers, that we have serviced, had this to say about the Invisible Fence® Brand of Western Rochester:
“I had the Invisible Fence brand of pet fence for my 3 dogs for 3 years. For 3 years one of my dogs had to be tied to a tree, as the other guys could not keep her in. They put 3 shocking collars on her and held her into the shock zone, and she would still run through the fence. Then I found you guys, and now after 6 months all 3 of my dog’s can run together. Trixy was trained properly, and only wears ONE collar to keep her in.”
— Tammy J, Hamlin NY